When you decide to start a business project, you begin to discover a lot of things along the way. Reality shows us that the leap that one must take to go from being a cog in a gear to being a productive machine as a whole is enormous. From one day to the next, the entrepreneur will begin to have to deal with the financial part, the selection of suppliers, the relationship between workers, customer service, purchases...
An essential part of being successful on this path is the good selection of collaborators which, on the other hand, is often overlooked. As social beings that we are, we often select our allies based on relational ties, and this can be a big mistake.
In this post I will try to give a hand to all those who have very heavy workloads and need a quick and effective solution to this problem. I will provide you with a list of tasks or sub-functions that are part of the management of a company in its entirety and that can be easily outsourced, freeing you from real headaches.
First, I will give my own definition of an ally. and a ally is someone who helps us create value, helps us make our project successful. I think the essential premise is that our allies have as a fundamental principle to focus on the well-being of their collaborators. Something that is, unfortunately, very common is to find companies that focus on taking care of their clients but, on the contrary, mistreat their suppliers. This strategy for a micro-SME is very wrong because, in many cases,, our project is partly the value that our suppliers give usIf we mistreat them, they will not help us when we need it, and this, when you are very young, is a great risk.
This premise is what guides our day to day in the Inspira Group. Each of our main suppliers are considered allies, and share with us the philosophy of collaboration.
Being small, one has to rely on one's collaborators, and it is very important that we differentiate between what is essential and what is accessory, because it is in the latter where we must surround ourselves with the best possible allies. Trying to cover everything is a mistake that can cost us dearly.
Here is a video created by Carlos Gil, from Change Engineer, a famous consultant, coach and expert in values, who explains in a very simple way the values on which this search for allies and collaborators is based, which can help you to orient your approach:
Below we summarize those tasks that can be outsourced:
# 1. Consulting, management, legal advice.
These three areas are fundamental, and it is essential to have behind you un TEAM experienced, committed and whose principle is to put their clients, and their clients' clients, before anything else. For years, our group has been working with partners in this area of maximum trust and security. Many of our clients already work with them, and it is very gratifying to feel their gratitude for having placed them in such good hands.
# 2. Call handling.
It is very common for a freelancer to answer calls from potential clients on his mobile phone, without being able to attend to them properly. It seems logical that a potential client rejects us when we tell him to send us an email with his needs because we cannot attend to him at that moment. Although, even worse is that we attend to him with a complete lack of concentration because we are doing something else. When a potential client calls, he should be the center of everything, and he should perceive it that way. In the Inspira Group We have this premise very clear. When we answer a call from a client, all our senses are focused on treating our client's client as if they were our own, avoiding distractions. This is possible by having more than one person at the reception desk, because if the coworking only has one person answering the phone, they will not be able to avoid distractions from other calls coming in, clients requesting services at the reception desk, etc. We always try to get to know our clients' activity, as well as their strengths. In this way, we can answer the call in a much more personalized way, as if we were an extension of our client. We establish different protocols for each one in particular, because each company has its own needs.
# 3. IT support.
It is essential that our IT professionals are clear that the objective is to think about our clients and collaborators. Too often, IT does not adapt to real needs and very complicated formulas are sought to solve simple problems. From the Inspira Group, We have collaborators who support our clients, prioritizing the resolution of needs in a simple and agile way. Our network is set up with the same philosophy, high-quality hardware that allows us to adapt to the needs of our clients in an agile way.
# 4. Administrative tasks.
There are many administrative tasks that we can outsource. The administrative burden sometimes takes energy away from other fields where it would be much more convenient to focus our efforts. There are many cases of extremely well-organized administrative companies that close their doors due to economic unviability. Inspira WorkspacesWe have a lot of experience in dealing with these tasks and we are at your disposal so that you can download to us everything you need.
# 5. Facility management.
This area is expensive and also consumes very valuable time. Being in a coworking will solve this issue for you automatically. You will no longer have to deal with the electricity bill, air conditioning maintenance, minor repairs, management of the cleaning company, provision of furniture and consumables, maintenance of the switchboard, contracting the leasing of the multifunction device... In one fell swoop you will get rid of a lot of expenses and worries to concentrate all your efforts on your main activity.
# 6. Digital marketing.
En Inspira Workspaces We have been offering this service for a long time because we understand that it is essential for the success of companies. Having an online communication strategy is essential if we want to reach our potential clients and adding this task to the thousand other tasks of an entrepreneur may not be a good idea. I know many entrepreneurs who speak with great pride about how well they move their social networks or feed their blog, but the reality is that this task, if not done consistently for years, is not very useful, and this continuity is difficult to achieve if one does not have a person on staff to carry out this function exclusively. Another common mistake is to put an inexperienced person to do it because, yes, it will be cheap, but, like everything in life, without knowhow its efficiency will be greatly reduced.
Remember that since Inspira Workspaces We can help you cope with the workload as best as possible, because we know firsthand how hard it can be to start a new business project. Don't hesitate to contact us. contact us for any questions you may have.
