General conditions of the store
These general terms and conditions apply to all commercial transactions carried out in our online store, www.workspacesmadrid.com, a domain and business owned by Inspira Work & Balance SL, with registered office at Paseo de las Delicias, 30-2ª, 28045 Madrid, Spain; with Tax Identification Number (CIF) B86329604; registered in the Mercantile Registry of Madrid, Volume 29.327, Folio 210 of Section 8 of the Companies Book, Page number M-527896. Any communication may be addressed to the registered office at Paseo de las Delicias, 30 – 2nd Floor, Madrid, by telephone at +34 91 110 4321 or by email. atocha@coworkinginspira.es
Contents and information provided on the Inspira Workspaces website
Inspira Workspaces reserves the right to modify the commercial offer presented on its website at any time (modifications to products, prices, promotions and other commercial and service conditions).
Inspira Workspaces makes every effort, within its means, to provide the information contained on its website in a truthful and error-free manner. In the event that at any time an error of this type occurs, which is at all times beyond our control, it will be corrected immediately. If there is a typographical error in any of the prices shown and if a customer has made a purchase decision based on said error, we will inform the customer of this incident and the customer will have the right to cancel their purchase at no cost to them.
How to buy
To purchase, simply click on the "add to cart" button that appears in orange next to the image of each service. The service will be added to your order. To view the status of your order, click on the purchase icon at the top of the screen. You can modify your order at any time.
You can only sign up if you are over 18 years old.
Applicable taxes
The acquisition of Inspira Workspaces services is subject by law to a 21% supplement for Value Added Tax (VAT).
Payment method
When placing an order, the customer may freely choose to pay for their purchases using:
Visa or MasterCard credit card: through secure payment platform.
Bank transfer: which must be made in favor of Atocha Centro de Negocios, after placing your order, indicating the order number.
If the customer would like to make their purchase using another payment method, they must contact Inspira Workspaces directly.
Buyer's rights and return policy
The availability of our services is guaranteed based on the availability of spaces and personnel to provide them. Any availability problems that may arise in relation to the requested services will be reported by email.
In the case of meeting rooms, the budget is considered accepted when the 50% deposit has been paid. For weekend reservations, it will be necessary to pay 100% of the budget in advance.
Once the reservation has been confirmed and blocked, Inspira Workspaces guarantees its clients the possibility of cancelling their room following the following cancellation policy, charging the following percentages:
- 25% of the total amount of the reservationMore than 30 days prior to the booking.
- 50 % of the total amount of the reservation. 30 to 14 days prior to the booking.
- 75% of the total amount of the reservation14 to 7 days prior to the booking.
- 100% of the total amount of the reservationLess than 7 days prior to the booking.
Regarding the hiring of the catering services, must be done at least 72 hours in advance for lunch and 24 hours for restaurant services. coffee.
The options may be modified in agreement with the client if necessary due to a lack of a product or due to a small group.
The number of diners booked 3 days in advance will be billed, and if the actual number of attendees is higher, the difference will be paid. Therefore, cancellations made 3 days prior to booking will not be accepted.
In the case of Virtual Offices No refunds are accepted. The minimum contract period for the service is 3 months. In the event of applying a bonus for early payment or any other promotion for permanence, no refunds or cancellations of the permanence contracts agreed between both parties will be accepted.
In the case of Fixed offices with services included, payment of the security deposit will be required in order to reserve the space. This deposit will be returned once the client decides to terminate the contract 60 days in advance, deducting from it any pending consumption, as well as any damage caused by the client. In the event of enjoying any bonus for permanence, the bonus amounts will be deducted from the deposit if the client does not comply with the permanence, and if there is a difference in favor of Inspira Workspaces, this difference will be invoiced to the client for payment.
For any incident related to the cancellation of services in our store, you can contact our Customer Service Department via email: atocha@coworkinginspira.es or by calling customer service at 91 110 43 21.
Customer Obligations
The client undertakes at all times to provide truthful information about the data requested in the user registration or order forms, and to keep them updated at all times. The client undertakes to accept all the provisions and conditions included in these General Conditions, understanding that they reflect the best possible service for the type of activity that Inspira Workspaces carries out. Likewise, the client undertakes to keep his or her personal access keys to our website confidential and with the utmost diligence.
Applicable legislation and competent jurisdiction
The sales made with www.workspacesmadrid.com are subject to Spanish law. In the event that the purchasing party is domiciled outside of Spain, both parties agree to submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Madrid (Spain).